Looking for a seamless solution? Discover the ease of our Tab Ordering capabilities—built to keep service smooth and customers happy.

Authorization Amount - Set the amount to authorize when a customer starts a new tab

Minimum Amount - Require a minimum subtotal for tab orders

Maximum Amount - Require a maximum subtotal for tab orders

Important Notes

• Tableside fulfillment must be enabled when using Tab Ordering.
• Customers can add items to an existing tab in Order With Flavor, but cannot add onto a tab in Square.
• At this time, stores and businesses cannot modify, comp, or void a tab in either Square or Order With Flavor. However, you can refund per item in a Square order.

Backend (Square + KDS) Information

Square Tabs & KDS Display Behavior

• No Master Tab Ticket in KDS
  • The Kitchen Display System (KDS) does not show a single, consolidated “master” tab.
  • Instead, each set of items added to a tab appears as a separate sub-ticket (e.g., 110.1, 110.2).
• Order Appearance
  • If a tab starts with multiple items, it is labeled 110.1.
  • Any later additions to the same tab create 110.2, 110.3, etc.
  • The original tab number (Order 110) does not appear in KDS unless the tab is fully closed.
• Consolidated View
  • KDS does not show a full, combined view of all items on an open tab.
  • Once a tab is closed, it will display in Square Orders as the single full order number (no decimals).
• Payments & Timestamps
  • Stores receive the full payment once the tab is closed.
  • The timestamp displayed in Square reflects when the tab was opened, not when it was closed.

Square – “No Sale” Transactions:

• Not from Order With Flavor
  • “No Sale” transactions appearing in reports are not generated by Order With Flavor.
• Order Source: Point of Sale
  • These transactions list the order source as Point of Sale, meaning they originate from a Square Terminal or other Square hardware.
• Cause of $0.00 Amount
  • This is likely caused when a user clicks “Review Sale” before adding any item or dollar amount.

Square Refund Behavior:

• No Item-Level Refunds on Open Tabs
  • You cannot issue a refund for individual items while a tab is still open.
• Canceled Items Still Charged
  • If an item is canceled during an open tab, the customer will still be charged for the full tab amount.
• Refunds Only After Tab Closure
  • Refunds (full or partial) can only be processed after the tab is closed.