Looking to enhance your mobile ordering experience? Take advantage of our Gift Card Scan & Pay functionality!

This functionality is only available for custom mobile applications.

Functionality Behavior

• The “Scan” tab feature is always displayed within the lower home navigation bar within a mobile app, even if the user does not have a gift card on their account
• If no gift cards are available, selecting Scan will default to “Add New Payment Method”
• If gift card(s) are available, the Scan & Pay screen will display with the following options:
  • Default
  • Manage
  • Reload
  • Scannable Barcode
  • Gift Card Number

Gift Card Screen

• Users have the ability to add a new gift card
• Default Button
  • Allows the user to set a gift card as their default
  • The default gift card will display first on the Scan page
• Manage Button
  • Currently allows users to:
  • Load (reload) a gift card
  • Remove a gift card
• Reload Button
  • Allows the user to reload the gift card balance
  • Also allows the user to auto reload

Reload Functionality

• The current gift card balance is displayed under the associated gift card number
• Pre-set reload amounts are available: $25, $50, $100, as well as a custom amount option
• Auto-reload functionality is supported
• Users can configure auto-reload settings

Auto Reload Indicator

• Gift cards with auto reload enabled display “Auto Reload Enabled” on the Scan & Pay page
• Users can configure auto-reload settings, including:
  • A balance threshold (when the card drops below a specified dollar amount)
  • A reload amount (the set dollar amount that will be automatically added)

Add New Gift Card Screen

• Customer inputs first and last name, along with the new gift card number
• Once the new gift card is added, it will display on the Scan & Pay page

Ordering Processing Flow:

• Cashier rings up items in Square POS
• Cashier selects Gift Card as the payment method
• Cashier scans the gift card barcode from the customer’s phone
• Cashier completes payment in Square POS

Important Hardware Notes:

• A USB barcode scanner will only work if it is plugged directly into the iPad
• In a Square Kiosk Terminal setup, there is no supported way to connect a wired USB scanner to the iPad
  • Because of this limitation, wired USB scanners will not work in this setup
  • The only supported option is to use a Bluetooth barcode scanner paired directly to the iPad