Your customers can earn and redeem loyalty points when ordering through Order With Flavor! This applies to all ordering channels.

Online Ordering, Mobile Apps, and Kiosk Rewards

To enable: Go to Store Settings → Customer Loyalty and toggle it on or off.

Rewards are tracked and displayed once a customer enters their phone number.

Note: For online ordering and mobile apps, entering a phone number is all that’s required for loyalty rewards to be applied. For kiosk orders, please see additional details below.

Kiosk Rewards

To enable: Go to Store Settings → Customer Loyalty and toggle on or off.

Options to Enable Kiosk Rewards

Option 1 – Enable Globally:

• Go to Device Control → Global Settings → Kiosk Configuration → Rewards Enabled
• This activates rewards for all kiosks under the Merchant, provided loyalty is also enabled at the Location level.

Option 2 – Enable Locally:

• Go to Kiosk Configuration → Kiosk Rewards Settings → Local Settings
• This enables rewards for only the selected kiosk.
• If global rewards are enabled via the dashboard, local settings can override this to disable rewards for a specific kiosk.

Important Notes

• If rewards are enabled (globally or locally) but some locations do not have loyalty enabled at the location level in the OWF dashboard, a flagged message will appear and disable those locations on the kiosk: